Privacy Policy

Last updated: 22 October 2026

At Lynch Wisbey, we take your privacy seriously. We might sell merchandise that raises a few eyebrows, but looking after your personal information is no laughing matter.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit www.lynchwisbey.com.au, purchase products or communicate with us.

1. Who We Are

Lynch Wisbey is an Australian online merchandise business.

This policy applies to personal information handled through our website and associated business activities.

For privacy enquiries, contact:

Lynch Wisbey

Email: contact@lynchwisbey.com.au

Business operator: [Insert legal entity and ABN]

Postal address: [Insert business mailing address]

2. Information We Collect

Depending on how you interact with our website, we may collect:

• Your name and contact details.

• Billing and delivery addresses.

• Email address and telephone number.

• Order details, purchase history and transaction information.

• Customer enquiries and correspondence.

• Account information if you register an account.

• Product reviews or other information you voluntarily submit.

• Newsletter subscription preferences.

• Technical information, including IP address, browser information, device details and website activity.

Payment transactions are handled through the payment services available at checkout. We generally do not receive or store complete payment card details.

3. How We Collect Information

We collect information when you:

• Place an order.

• Create a customer account.

• Contact us through our website or email.

• Subscribe to marketing communications.

• Submit a product review or enquiry.

• Browse our website, where information may be collected automatically through cookies and related technologies.

We may also receive relevant information from service providers involved in processing payments, fulfilling orders or delivering products.

4. How We Use Your Information

We use personal information where reasonably necessary to operate our business, including to:

• Process and fulfil orders.

• Arrange shipping and delivery.

• Send order confirmations, receipts and delivery updates.

• Respond to customer enquiries.

• Manage returns, exchanges and refunds.

• Maintain customer accounts.

• Improve website functionality and customer experience.

• Prevent fraud and protect website security.

• Maintain appropriate financial and business records.

• Send promotional communications where permitted by law and consistent with your preferences.

• Comply with legal obligations.

We do not sell customer contact lists or personal information to third-party advertisers.

5. Payment Processing

Payments are processed using secure third-party payment services offered through our checkout.

These providers may collect and process information necessary to authorise transactions, detect fraud and comply with applicable financial regulations.

Payment providers handle information in accordance with their own privacy and security policies.

6. Sharing Information with Third Parties

We may share necessary personal information with trusted service providers to operate our business.

These may include:

• Website hosting and technical support providers.

• Payment processing services.

• Postal and courier companies.

• Merchandise printing and fulfilment suppliers.

• Email and customer communication services.

• Website analytics and marketing services, where enabled.

• Professional advisers, regulators or authorities where required or permitted by law.

We share only information reasonably necessary for the relevant purpose and take reasonable steps to protect it.

7. Cookies and Website Analytics

Our website uses cookies and may use other technologies to support functionality and understand website activity.

These technologies may help us:

• Remember shopping cart contents.

• Maintain customer sessions.

• Support checkout functionality.

• Understand visitor behaviour and website performance.

• Improve navigation and usability.

• Measure advertising performance where applicable.

Some cookies are necessary for the operation of the store, while others may relate to analytics or marketing services.

You can manage or block cookies through your browser settings. Disabling certain cookies may affect shopping cart, login or checkout functionality.

8. Marketing and Newsletter Communications

If you subscribe to our newsletter or otherwise consent to receive marketing communications, we may send information about new products, promotions, launches and other Lynch Wisbey updates.

We may also send marketing communications where otherwise permitted by Australian law.

You can unsubscribe at any time using the unsubscribe link provided in promotional emails or by contacting us directly.

Unsubscribing from marketing will not prevent essential communications relating to orders or customer service matters.

9. Storage and Security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, modification and disclosure.

Information may be stored through our website, secure business systems and service providers.

We use appropriate technical and organisational security measures, although no internet-based system can be guaranteed to be completely secure.

10. Overseas Processing

Some third-party technology providers may process or store information outside Australia.

The location of any overseas processing or disclosure depends on the services used to operate our website and business.

Where personal information is disclosed to overseas recipients, we take reasonable steps required by applicable privacy law to protect that information.

11. Retention of Personal Information

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, maintain business records, resolve disputes and comply with legal obligations.

Information that is no longer required will be securely deleted or de-identified where appropriate and legally permissible.

12. Accessing or Correcting Your Information

You may request access to personal information we hold about you or ask us to correct inaccurate or outdated information.

You can also request deletion of information where applicable and legally permissible.

To submit a request, email contact@lynchwisbey.com.au.

We may need to verify your identity before processing a request to protect your information.

13. Privacy Complaints

If you have concerns about how we have collected, used or handled your personal information, please contact us by email with details of your concern.

We will review your complaint and respond within a reasonable timeframe, generally aiming to respond within 30 days.

If your complaint remains unresolved and applicable privacy law provides a right to escalate it, you may be able to contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

14. External Websites

Our website may contain links to third-party websites and social media platforms.

We are not responsible for the privacy practices of independent websites. We encourage visitors to review their privacy policies before providing personal information.

15. Updates to This Policy

We may update this Privacy Policy as our business, technology or legal obligations change.

The latest version will be available on our website and will display its most recent update date.

16. Contact

For privacy enquiries, access requests or complaints:

Lynch Wisbey

Website: www.lynchwisbey.com.au

Email: contact@lynchwisbey.com.au